Refund Policy

Refund Policy

Last updated: October 8, 2026

This policy applies to purchases of code snippets and other digital products from mrdigitals.com. By buying from us, you agree to it.

1. Digital products

Our products are digital files delivered electronically, usually by download or email right after payment. Because a digital product cannot be returned once it has been delivered, all sales are generally final.

2. When we will refund

We will refund or replace your purchase in these cases:

  • Defective files: the files are corrupted, will not open, or are missing parts, and we cannot fix this within a reasonable time.
  • Not delivered: you paid but did not receive the product, and we cannot resolve the delivery problem.
  • Not as described: the product is significantly different from its description on the Website.
  • Duplicate payment: you were charged more than once for the same order.
  • Payment taken without an order: your payment was deducted, but the order was not completed.

3. When we cannot refund

We cannot refund in these cases:

  • You changed your mind or no longer need the product.
  • You bought the wrong product by mistake and have already downloaded it.
  • The code works as described, but you could not adapt it to your own project, or it does not fit your needs.
  • Problems caused by your own device, software, browser or hosting setup.
  • You have already used, downloaded or shared the files and the problem is not covered in section 2.

4. How to request a refund

  1. Email us at [your email address] within [7] days of purchase.
  2. Include your name, the email address used for the order, your order number or Razorpay payment ID, and a short description of the problem. Screenshots help.
  3. We will review your request and reply within [2–3] business days. We may first try to fix the problem, for example by sending a corrected file.

5. How refunds are paid

Approved refunds are sent back to the original payment method through Razorpay. Once we approve a refund, it usually appears in your account within 5 to 10 business days, depending on your bank or card issuer. We cannot speed up the time your bank takes to process it.

If you were charged but did not receive your order, payments that failed or were not completed are normally returned automatically by your bank or Razorpay. If you do not see the money back after 7 business days, contact us with your payment details.

6. Licence and misuse

Refunds are not available where there is evidence that the files were copied, redistributed or resold in violation of the product’s licence terms. We may refuse a refund in that case.

7. Changes to this policy

We may update this policy from time to time. The “Last updated” date shows the latest version. Your purchase is covered by the policy that was in force when you bought.

8. Contact

For refund questions, email [email protected] or visit https://mrdigitals.com/.